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15 04, 2016

What I Loved Most About Being a 911 Dispatcher

By |April 15th, 2016|Opinion, Public Education|6 Comments

I was often asked what I loved most about working as a 911 dispatcher.  Well, the answer may surprise you… […]

23 12, 2015

Why it’s so Difficult Working the Holidays in Public-Safety

By |December 23rd, 2015|Public Education, Public Recognition and Honors|0 Comments

Public-safety is no easy job to begin with, but the holidays always seem to make it tougher. […]

16 11, 2015

Calls from 9-1-1: Snails!

By |November 16th, 2015|Calls from 9-1-1, Opinion, Public Education|2 Comments

Ever wonder what it’s like answering 9-1-1 Emergency calls?  These are real stories from actual 9-1-1 calls providing an inside-look at the world of emergency communications: the good, the bad, the funny, and the sad; and how it all affects the dispatchers who answer those calls 24/7/365. […]

15 10, 2015

For Those Who Work Corrections: The Thin Silver Line

By |October 15th, 2015|Opinion, Public Education, Public Recognition and Honors|1 Comment

To the unsung heroes who work corrections in our nation’s jails and prisons… we call you, “The Thin Silver Line”. […]

2 10, 2015

Virtual Research Conference Raises Wellness Awareness for 911 Dispatchers

By |October 2nd, 2015|Law Enforcement Training, Opinion, Public Education|0 Comments

Behavioral science researchers, and mental health professionals came together for a virtual conference on stress, resiliency, health, and wellness for emergency dispatchers. […]

22 08, 2015

For Those Who Work Graveyard Shift: Guardians of the Night

By |August 22nd, 2015|Opinion, Public Education|3 Comments

To the unsung heroes who work the graveyard shift in public-safety… we call you, “Guardians of the Night”. […]

11 08, 2015

Behind the Badge OC Spotlights Operation 10-8 Founder, Ryan Dedmon, in Feature Article

By |August 11th, 2015|Law Enforcement Training, Opinion, Public Education|0 Comments

Operation 10-8 was spotlighted in a feature article published on Behind the Badge OC. […]

23 06, 2015

Common Misconceptions about 911 Emergency Dispatchers

By |June 23rd, 2015|Opinion, Public Education|41 Comments

9-1-1… the phone number dialed in North America for emergency police, fire, or medical services.  Everyone knows the phone number, but not everyone knows what happens when you call it.  Even less is known about the people who answer those calls: emergency dispatchers. […]

11 05, 2015

Emergency Dispatch Conference Draws Hundreds of 911 Professionals

By |May 11th, 2015|Law Enforcement Training, Public Education|0 Comments

A record-setting number of 911 professionals attended the International Academies of Emergency Dispatch annual Navigator Conference. […]

14 04, 2015

For Those Who Wear the Headset: The Thin Gold Line

By |April 14th, 2015|Opinion, Public Education, Public Recognition and Honors|7 Comments

To the unsung heroes in dispatch communications who answer emergency phone calls… we call you, “The Thin Gold Line”. […]