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23 12, 2014

Calls from 9-1-1: White Christmas

By |December 23rd, 2014|Opinion|1 Comment

Ever wonder what it’s like answering 9-1-1 Emergency calls?  These are real stories from actual 9-1-1 calls providing an inside-look at the world of emergency communications: the good, the bad, the funny, and the sad; and how it all affects the dispatchers who answer those calls 24/7/365. […]

24 11, 2014

Old Habits Die Hard for Law Enforcement

By |November 24th, 2014|Opinion, Public Education|0 Comments

Last week, I tried to call my parents on the land-line at their house, but the line was busy.  I waited a few minutes and called back.  Still busy.  And without even thinking about it, I hung up and dialed “0” for the operator.  It was not until a female voice answered, “Operator, how may I help you?”, that I came to my senses and realized what I was doing.  […]

13 11, 2014

In Remembrance of Anaheim Police Detective Jeffrey Tobin

By |November 13th, 2014|Opinion, Rest in Peace|4 Comments

Detective Jeffrey Tobin hardly ever called me by my first name; he always called me “sir”, even after we developed a personal friendship. […]

25 09, 2014

Calls from 9-1-1: “Does anyone else have Bush?”

By |September 25th, 2014|Law Enforcement Training, Opinion, Public Education|0 Comments

Ever wonder what it’s like answering 9-1-1 Emergency calls?  These are real stories from actual 9-1-1 calls providing an inside-look at the world of emergency communications: the good, the bad, the funny, and the sad; and how it all affects the dispatchers who answer those calls 24/7/365. […]

6 09, 2014

Calls from 9-1-1: The Taggers

By |September 6th, 2014|Law Enforcement Training, Opinion, Public Education|0 Comments

Ever wonder what it’s like answering 9-1-1 Emergency calls?  These are real stories from actual 9-1-1 calls providing an inside-look at the world of emergency communications: the good, the bad, the funny, and the sad; and how it all affects the dispatchers who answer those calls 24/7/365. […]

28 06, 2014

My Story of Survival (Conclusion): Identity Lost and Found

By |June 28th, 2014|Law Enforcement Training, Opinion, Public Education|5 Comments

I always thought I would be the person to have 30 years of service in law enforcement before ending my career, maybe not all as a dispatcher but in some capacity of public service.  All the officers working on my last day would line up their units with the overhead lights on and give me a final “signing off” over the radio… or at least that is how it played out in my mind.  Instead, my resignation was just the opposite. […]

9 03, 2014

My Story of Survival (Part 3): The Journey to Healing

By |March 9th, 2014|Law Enforcement Training, Opinion, Public Education|2 Comments

“Out of suffering have emerged the strongest of souls; the most massive characters are seared with scars.”    – Author Unknown […]

16 01, 2014

My Story of Survival (Part 2): Voices Never Forgotten

By |January 16th, 2014|Law Enforcement Training, Opinion, Public Education|2 Comments

As a former police dispatcher, I talked to lots of people.  And after only a year working at a busy agency, I had heard it all: shootings, stabbings, rapes, robberies, assaults, domestic violence, and very interesting combinations of all of the above became routine in a single shift.  However, nothing really prepares you for the person who calls and says, “I want to kill myself”. […]

5 01, 2014

My Story of Survival (Part 1): Police Suicide Survivors

By |January 5th, 2014|Law Enforcement Training, Opinion, Public Education|1 Comment

In Remembrance of Anaheim Police (CA) Officer Kathy Johnson, 1971-2006 […]

1 01, 2014

A Review of 2013

By |January 1st, 2014|Opinion|0 Comments

The WordPress.com stats helper monkeys prepared a 2013 annual report for this blog. A New York City subway train holds 1,200 people. This blog was viewed about 5,000 times in 2013. If it were a NYC subway train, it would take about 4 trips to carry that many people. Click here to see the complete [...]