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27 03, 2015

Ode’ to CMP1

By |March 27th, 2015|Opinion|0 Comments

All dispatchers have a favorite work station in their communications center.  Here is a special tribute to the station I once called mine for so many years. […]

1 03, 2015

Finding My Happy Place Somewhere Sunny and 75

By |March 1st, 2015|Law Enforcement Training, Opinion|0 Comments

Sunrise at Huntington Beach, CA Living in Southern California has its advantages.  For me, it is the beach; that is my happy place. […]

18 02, 2015

Dispatchers Must Find a “Happy Place” for Emotional Survival

By |February 18th, 2015|Law Enforcement Training, Opinion|9 Comments

With all the stress and heartache that comes with a career in emergency communications, it is absolutely vital to find an escape in order to survive. […]

23 12, 2014

Calls from 9-1-1: White Christmas

By |December 23rd, 2014|Opinion|1 Comment

Ever wonder what it’s like answering 9-1-1 Emergency calls?  These are real stories from actual 9-1-1 calls providing an inside-look at the world of emergency communications: the good, the bad, the funny, and the sad; and how it all affects the dispatchers who answer those calls 24/7/365. […]

24 11, 2014

Old Habits Die Hard for Law Enforcement

By |November 24th, 2014|Opinion, Public Education|0 Comments

Last week, I tried to call my parents on the land-line at their house, but the line was busy.  I waited a few minutes and called back.  Still busy.  And without even thinking about it, I hung up and dialed “0” for the operator.  It was not until a female voice answered, “Operator, how may I help you?”, that I came to my senses and realized what I was doing.  […]

13 11, 2014

In Remembrance of Anaheim Police Detective Jeffrey Tobin

By |November 13th, 2014|Opinion, Rest in Peace|4 Comments

Detective Jeffrey Tobin hardly ever called me by my first name; he always called me “sir”, even after we developed a personal friendship. […]

25 09, 2014

Calls from 9-1-1: “Does anyone else have Bush?”

By |September 25th, 2014|Law Enforcement Training, Opinion, Public Education|0 Comments

Ever wonder what it’s like answering 9-1-1 Emergency calls?  These are real stories from actual 9-1-1 calls providing an inside-look at the world of emergency communications: the good, the bad, the funny, and the sad; and how it all affects the dispatchers who answer those calls 24/7/365. […]

6 09, 2014

Calls from 9-1-1: The Taggers

By |September 6th, 2014|Law Enforcement Training, Opinion, Public Education|0 Comments

Ever wonder what it’s like answering 9-1-1 Emergency calls?  These are real stories from actual 9-1-1 calls providing an inside-look at the world of emergency communications: the good, the bad, the funny, and the sad; and how it all affects the dispatchers who answer those calls 24/7/365. […]

28 06, 2014

My Story of Survival (Conclusion): Identity Lost and Found

By |June 28th, 2014|Law Enforcement Training, Opinion, Public Education|5 Comments

I always thought I would be the person to have 30 years of service in law enforcement before ending my career, maybe not all as a dispatcher but in some capacity of public service. All the officers working on my last day would line up their units with the overhead lights on and give me a final “signing off” over the radio… or at least that is how it played out in my mind. Instead, my resignation was just the opposite. […]

9 03, 2014

My Story of Survival (Part 3): The Journey to Healing

By |March 9th, 2014|Law Enforcement Training, Opinion, Public Education|2 Comments

“Out of suffering have emerged the strongest of souls; the most massive characters are seared with scars.”    – Author Unknown […]