Behind the Badge OC Spotlights Operation 10-8 Founder, Ryan Dedmon, in Feature Article

Operation 10-8 was spotlighted in a feature article published on Behind the Badge OC. […]

Calls from 9-1-1: 4-0-0-0

Ever wonder what it’s like answering 9-1-1 Emergency calls?  These are real stories from actual 9-1-1 calls providing an inside-look at the world of emergency communications: the good, the bad, the funny, and the sad; and how it all affects the dispatchers who answer those calls 24/7/365. […]

Calls from 9-1-1: “My homie just stabbed me so I shot him”

Ever wonder what it’s like answering 9-1-1 Emergency calls?  These are real stories from actual 9-1-1 calls providing an inside-look at the world of emergency communications: the good, the bad, the funny, and the sad; and how it all affects the dispatchers who answer those calls 24/7/365. […]

Common Misconceptions about 911 Emergency Dispatchers

9-1-1… the phone number dialed in North America for emergency police, fire, or medical services.  Everyone knows the phone number, but not everyone knows what happens when you call it.  Even less is known about the people who answer those calls: emergency dispatchers. […]

Emergency Dispatch Conference Draws Hundreds of 911 Professionals

A record-setting number of 911 professionals attended the International Academies of Emergency Dispatch annual Navigator Conference. […]

For Those Who Wear the Headset: The Thin Gold Line

To the unsung heroes in dispatch communications who answer emergency phone calls… we call you, “The Thin Gold Line”. […]

Ode’ to CMP1

All dispatchers have a favorite work station in their communications center.  Here is a special tribute to the station I once called mine for so many years. […]

Finding My Happy Place Somewhere Sunny and 75

Sunrise at Huntington Beach, CA Living in Southern California has its advantages.  For me, it is the beach; that is my happy place. […]

Dispatchers Must Find a “Happy Place” for Emotional Survival

With all the stress and heartache that comes with a career in emergency communications, it is absolutely vital to find an escape in order to survive. […]

Calls from 9-1-1: White Christmas

Ever wonder what it’s like answering 9-1-1 Emergency calls?  These are real stories from actual 9-1-1 calls providing an inside-look at the world of emergency communications: the good, the bad, the funny, and the sad; and how it all affects the dispatchers who answer those calls 24/7/365. […]