For Those Who Work Corrections: The Thin Silver Line

To the unsung heroes who work corrections in our nation’s jails and prisons… we call you, “The Thin Silver Line”. […]

Virtual Research Conference Raises Wellness Awareness for 911 Dispatchers

Behavioral science researchers, and mental health professionals came together for a virtual conference on stress, resiliency, health, and wellness for emergency dispatchers. […]

For Those Who Work Graveyard Shift: Guardians of the Night

To the unsung heroes who work the graveyard shift in public-safety… we call you, “Guardians of the Night”. […]

Behind the Badge OC Spotlights Operation 10-8 Founder, Ryan Dedmon, in Feature Article

Operation 10-8 was spotlighted in a feature article published on Behind the Badge OC. […]

Calls from 9-1-1: 4-0-0-0

Ever wonder what it’s like answering 9-1-1 Emergency calls?  These are real stories from actual 9-1-1 calls providing an inside-look at the world of emergency communications: the good, the bad, the funny, and the sad; and how it all affects the dispatchers who answer those calls 24/7/365. […]

Calls from 9-1-1: “My homie just stabbed me so I shot him”

Ever wonder what it’s like answering 9-1-1 Emergency calls?  These are real stories from actual 9-1-1 calls providing an inside-look at the world of emergency communications: the good, the bad, the funny, and the sad; and how it all affects the dispatchers who answer those calls 24/7/365. […]

Common Misconceptions about 911 Emergency Dispatchers

9-1-1… the phone number dialed in North America for emergency police, fire, or medical services.  Everyone knows the phone number, but not everyone knows what happens when you call it.  Even less is known about the people who answer those calls: emergency dispatchers. […]

Emergency Dispatch Conference Draws Hundreds of 911 Professionals

A record-setting number of 911 professionals attended the International Academies of Emergency Dispatch annual Navigator Conference. […]

For Those Who Wear the Headset: The Thin Gold Line

To the unsung heroes in dispatch communications who answer emergency phone calls… we call you, “The Thin Gold Line”. […]

Ode’ to CMP1

All dispatchers have a favorite work station in their communications center.  Here is a special tribute to the station I once called mine for so many years. […]