Phone lines do not stop ringing; radio transmissions feel never-ending. 9-1-1 callers do not have emergencies; police officers, firefighters, and EMTs respond to calls for service not even public-safety related. […]
Juvenile delinquency is one of the most interesting, yet complex, phenomena in the United States criminal justice system. […]
By improving interpersonal skills, 911 dispatchers can let callers hear the smile in their voices to improve communication and relationships with callers. […]
It’s raining in Southern California. Again. […]
Ever wonder what it’s like answering 9-1-1 Emergency calls? These are real stories from actual 9-1-1 calls providing an inside-look at the world of emergency communications: the good, the bad, the funny, and the sad; and how it all affects the dispatchers who answer those calls 24/7/365. […]
Jeff Parkerson has spent his entire adult life in service to others, first as a Marine, then a police officer, and now as a realtor helping first-responders buy or sell homes. […]
Ever wonder what it’s like answering 9-1-1 Emergency calls? These are real stories from actual 9-1-1 calls providing an inside-look at the world of emergency communications: the good, the bad, the funny, and the sad; and how it all affects the dispatchers who answer those calls 24/7/365. […]
Photo courtesy of Heroes & Cops Against Childhood Cancer. Damon Cole is a full-time police officer with the Fort Worth Police Department (TX), but he is no ordinary cop. He is a superhero. […]
A rhetoric of police brutality and corruption outweigh powerful performances by Jennifer Lopez and Ray Liotta in NBC’s Hit Drama “Shades of Blue”. […]
I was often asked what I loved most about working as a 911 dispatcher. Well, the answer may surprise you… […]
