Ryan J. Dedmon

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About Ryan J. Dedmon

Ryan J. Dedmon, M.A., is the Founder of Operation 10-8. Ryan currently serves as the Outreach Director for the 911 Training Institute, an Instructor for Kim Turner LLC, as well as an Adjunct Instructor at the Regional Criminal Justice Training Center at Golden West College in Southern California. He worked various assignments in local law enforcement in Southern California for nearly 12 years, a majority of which were spent in a police dispatch communications center answering 9-1-1 calls. In 2012, the Southern California chapter of APCO International awarded him “Telecommunicator of the Year”, the highest honor for public-safety telecommunicators in Southern California. Ryan is a California Peace Officer Standards & Training certified instructor, has a Bachelors Degree in Sociology with an emphasis in Criminal Justice, and a Masters Degree in Forensic Psychology. He blends his education and experience behind the console to help dispatchers and police officers battle acute stress, post-traumatic stress, and compassion fatigue.
10 07, 2015

Calls from 9-1-1: “My homie just stabbed me so I shot him”

By |July 10th, 2015|Opinion|1 Comment

Ever wonder what it’s like answering 9-1-1 Emergency calls?  These are real stories from actual 9-1-1 calls providing an inside-look at the world of emergency communications: the good, the bad, the funny, and the sad; and how it all affects the dispatchers who answer those calls 24/7/365. […]

23 06, 2015

Common Misconceptions about 911 Emergency Dispatchers

By |June 23rd, 2015|Opinion, Public Education|41 Comments

9-1-1… the phone number dialed in North America for emergency police, fire, or medical services.  Everyone knows the phone number, but not everyone knows what happens when you call it.  Even less is known about the people who answer those calls: emergency dispatchers. […]

11 05, 2015

Emergency Dispatch Conference Draws Hundreds of 911 Professionals

By |May 11th, 2015|Law Enforcement Training, Public Education|0 Comments

A record-setting number of 911 professionals attended the International Academies of Emergency Dispatch annual Navigator Conference. […]

14 04, 2015

For Those Who Wear the Headset: The Thin Gold Line

By |April 14th, 2015|Opinion, Public Education, Public Recognition and Honors|7 Comments

To the unsung heroes in dispatch communications who answer emergency phone calls… we call you, “The Thin Gold Line”. […]

27 03, 2015

Ode’ to CMP1

By |March 27th, 2015|Opinion|0 Comments

All dispatchers have a favorite work station in their communications center.  Here is a special tribute to the station I once called mine for so many years. […]

1 03, 2015

Finding My Happy Place Somewhere Sunny and 75

By |March 1st, 2015|Law Enforcement Training, Opinion|0 Comments

Sunrise at Huntington Beach, CA Living in Southern California has its advantages.  For me, it is the beach; that is my happy place. […]

18 02, 2015

Dispatchers Must Find a “Happy Place” for Emotional Survival

By |February 18th, 2015|Law Enforcement Training, Opinion|9 Comments

With all the stress and heartache that comes with a career in emergency communications, it is absolutely vital to find an escape in order to survive. […]

23 12, 2014

Calls from 9-1-1: White Christmas

By |December 23rd, 2014|Opinion|1 Comment

Ever wonder what it’s like answering 9-1-1 Emergency calls?  These are real stories from actual 9-1-1 calls providing an inside-look at the world of emergency communications: the good, the bad, the funny, and the sad; and how it all affects the dispatchers who answer those calls 24/7/365. […]

24 11, 2014

Old Habits Die Hard for Law Enforcement

By |November 24th, 2014|Opinion, Public Education|0 Comments

Last week, I tried to call my parents on the land-line at their house, but the line was busy.  I waited a few minutes and called back.  Still busy.  And without even thinking about it, I hung up and dialed “0” for the operator.  It was not until a female voice answered, “Operator, how may I help you?”, that I came to my senses and realized what I was doing.  […]

13 11, 2014

In Remembrance of Anaheim Police Detective Jeffrey Tobin

By |November 13th, 2014|Opinion, Rest in Peace|4 Comments

Detective Jeffrey Tobin hardly ever called me by my first name; he always called me “sir”, even after we developed a personal friendship. […]