Ryan J. Dedmon

Home/Ryan J. Dedmon

About Ryan J. Dedmon

Ryan J. Dedmon, M.A., is the Founder of Operation 10-8. Ryan currently serves as the Outreach Director for the 911 Training Institute, an Instructor for Kim Turner LLC, as well as an Adjunct Instructor at the Regional Criminal Justice Training Center at Golden West College in Southern California. He worked various assignments in local law enforcement in Southern California for nearly 12 years, a majority of which were spent in a police dispatch communications center answering 9-1-1 calls. In 2012, the Southern California chapter of APCO International awarded him “Telecommunicator of the Year”, the highest honor for public-safety telecommunicators in Southern California. Ryan is a California Peace Officer Standards & Training certified instructor, has a Bachelors Degree in Sociology with an emphasis in Criminal Justice, and a Masters Degree in Forensic Psychology. He blends his education and experience behind the console to help dispatchers and police officers battle acute stress, post-traumatic stress, and compassion fatigue.

13 11, 2017

For Those Who Work Fire Services: The Thin Red Line

By |November 13th, 2017|Opinion, Public Education, Public Recognition and Honors|1 Comment

To the unsung heroes who work in fire services… we call you, “The Thin Red Line”. […]

8 10, 2017

2017 Public Safety Peer Support Conference

By |October 8th, 2017|Mental Health, Opinion|0 Comments

Over 500 public safety professionals attended the Peer Support Conference in San Diego last week. […]

21 09, 2017

Who Decides if You have a Bad Day at Work?

By |September 21st, 2017|Law Enforcement Training, Mental Health, Opinion|2 Comments

Phone lines do not stop ringing; radio transmissions feel never-ending. 9-1-1 callers do not have emergencies; police officers, firefighters, and EMTs respond to calls for service not even public-safety related. […]

27 08, 2017

Roles of Family and School in Preventing Juvenile Delinquency

By |August 27th, 2017|Opinion, Public Education|0 Comments

Juvenile delinquency is one of the most interesting, yet complex, phenomena in the United States criminal justice system. […]

16 08, 2017

The Smile in Your Voice: Improving Interpersonal Skills for 911 Dispatchers

By |August 16th, 2017|Law Enforcement Training|0 Comments

By improving interpersonal skills, 911 dispatchers can let callers hear the smile in their voices to improve communication and relationships with callers. […]

8 02, 2017

Rainy Days

By |February 8th, 2017|Opinion, Wellness|0 Comments

It’s raining in Southern California.  Again.  […]

16 11, 2016

Calls from 9-1-1: The Freeway Complex Fire

By |November 16th, 2016|Calls from 9-1-1|0 Comments

Ever wonder what it’s like answering 9-1-1 Emergency calls?  These are real stories from actual 9-1-1 calls providing an inside-look at the world of emergency communications: the good, the bad, the funny, and the sad; and how it all affects the dispatchers who answer those calls 24/7/365. […]

18 07, 2016

Former Cop Turned Realtor, Helps 1st-Responders Buy Homes

By |July 18th, 2016|Public Recognition and Honors|0 Comments

Jeff Parkerson has spent his entire adult life in service to others, first as a Marine, then a police officer, and now as a realtor helping first-responders buy or sell homes. […]

5 07, 2016

Calls from 9-1-1: The Bank Job

By |July 5th, 2016|Calls from 9-1-1|2 Comments

Ever wonder what it’s like answering 9-1-1 Emergency calls?  These are real stories from actual 9-1-1 calls providing an inside-look at the world of emergency communications: the good, the bad, the funny, and the sad; and how it all affects the dispatchers who answer those calls 24/7/365. […]

11 06, 2016

Texas Cop Brings Whole New Meaning to “Superhero”

By |June 11th, 2016|Public Recognition and Honors|0 Comments

Photo courtesy of Heroes & Cops Against Childhood Cancer. Damon Cole is a full-time police officer with the Fort Worth Police Department (TX), but he is no ordinary cop.  He is a superhero.   […]