Ryan J. Dedmon

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About Ryan J. Dedmon

Ryan J. Dedmon, MA, is the Founder of Operation 10-8. Ryan currently serves as the Outreach Director for the 911 Training Institute, as well as an Instructor at the Regional Criminal Justice Training Center at Golden West College in Southern California. He worked various assignments in local law enforcement in Southern California for nearly 12 years, a majority of which were spent in a police dispatch communications center. In 2012, the Southern California chapter of APCO International awarded him “Telecommunicator of the Year”, the highest honor for public-safety dispatchers in Southern California. Ryan is a California POST-certified instructor and has a Masters Degree in forensic psychology. He blends his education and experience behind the console to help dispatchers and police officers recover from post-traumatic stress.
26 08, 2018

Mental Health Professional Finds Rewards in Helping First-Responders

By |August 26th, 2018|Mental Health, Public Recognition and Honors|0 Comments

Dr. Deborah Silveria had her phone in hand as she stood in the terminal at John Wayne Airport in Orange County, CA. She was checking last-minute text messages and emails when I met her outside the gate. […]

28 05, 2018

2018 Michigan APCO-NENA Joint Conference

By |May 28th, 2018|Law Enforcement Training, Opinion|0 Comments

Last week nearly 300 9-1-1 professionals in the great State of Michigan took over the Mission Point Resort on Mackinac Island for the Inaugural Joint Conference between the state’s chapters of the Association of Public-Safety Communications Officials International (APCO) and the National Emergency Number Association (NENA). I was honored to spend the week with them. […]

7 02, 2018

Army Vet, Former Firefighter Creates Podcast for First-Responders

By |February 7th, 2018|Opinion, Public Recognition and Honors|0 Comments

John Stone has responded to two terrorist attacks both as an active-duty Army Soldier and EMT/firefighter. He speaks from those experiences in his new podcast, Yucked Up. […]

28 12, 2017

Survive & Thrive Fit Challenge Encourages Dispatchers to Get Fit

By |December 28th, 2017|Uncategorized|0 Comments

Jim Marshall woke up and looked in the mirror one day. That’s when his epiphany occurred and the Survive & Thrive Fit Challenge was born.  […]

10 12, 2017

Book Review: Save My Life School, by Natalie Harris

By |December 10th, 2017|Book Reviews, Mental Health, Opinion|0 Comments

Natalie Harris, an advanced care paramedic in Ontario, Canada, shares her personal journey battling depression and addiction from a post-traumatic stress injury she suffered on the job. […]

13 11, 2017

For Those Who Work Fire Services: The Thin Red Line

By |November 13th, 2017|Opinion, Public Education, Public Recognition and Honors|1 Comment

To the unsung heroes who work in fire services… we call you, “The Thin Red Line”. […]

8 10, 2017

2017 Public Safety Peer Support Conference

By |October 8th, 2017|Mental Health, Opinion|0 Comments

Over 500 public safety professionals attended the Peer Support Conference in San Diego last week. […]

21 09, 2017

Who Decides if You have a Bad Day at Work?

By |September 21st, 2017|Law Enforcement Training, Mental Health, Opinion|2 Comments

Phone lines do not stop ringing; radio transmissions feel never-ending. 9-1-1 callers do not have emergencies; police officers, firefighters, and EMTs respond to calls for service not even public-safety related. […]

27 08, 2017

Roles of Family and School in Preventing Juvenile Delinquency

By |August 27th, 2017|Opinion, Public Education|0 Comments

Juvenile delinquency is one of the most interesting, yet complex, phenomena in the United States criminal justice system. […]

16 08, 2017

The Smile in Your Voice: Improving Interpersonal Skills for 911 Dispatchers

By |August 16th, 2017|Law Enforcement Training|0 Comments

By improving interpersonal skills, 911 dispatchers can let callers hear the smile in their voices to improve communication and relationships with callers. […]